Sometimes you have to say no; here’s how to soften the blow

Sometimes you have to say no; here’s how to soften the blow
Is there another word quite as charged as the double-lettered, single-syllabled powerhouse of rejection? We dread having to say it almost as much as we hate being on the receiving end, if not more. We’ll overbook our schedules, acquiesce to inconsiderate requests or make up outlandish lies just so we can spare ourselves the discomfort. But the fact remains, learning... Read More